Shipping & Returns
Dispatch
Shipping for clothing & accessories is 1-5 business days after placing your order.
Shipping for candles is 3-7 business days. This takes longer because all our candles and decorations are handmade. We are doing our best to have this ready as soon as possible.
You will find the shipping costs at checkout.
If the order is more than 75 euros (for shipments within Belgium) or more than 100 euros (for shipments to the Netherlands), the shipment is free.
Return
Candles cannot be returned due to the fragility of the product.
Returning earrings is also not possible due to hygienic reasons.
You have up to 14 days after receipt to return all other items. The return costs are for the customer. The item must not be damaged.
Conditions return:
- the label must still be attached
- the item must not be worn or damaged
- there should be no animal hair on the garment
- there should be no stains on the item
- the items must be sent in the original packaging, accompanied by proof of purchase
- items purchased in the sales cannot be returned.